Secret Service if there’s intentional unauthorized access, use, or disclosure to your CPNI. Investigate, notify you, and notify the FCC, FBI, and U.S.Notify you when your password or PIN is changed.We require a PIN code for any access to CPNI when you call us, and (except in Puerto Rico) we don’t release call details over the phone. This means, for example, T-Mobile must provide mandatory password protection for online account access and require a valid photo ID for access in a retail location. Properly authenticate any party seeking access to CPNI.Some of the key requirements are that carriers must: T-Mobile even admits this, under their own Privacy Center page: Our responsibilities Code § 222 (a) is clear:Įvery telecommunications carrier has a duty to protect the confidentiality of proprietary information of, and relating to, other telecommunication carriers, equipment manufacturers, and customers, including telecommunication carriers reselling telecommunications services provided by a telecommunications carrier. T-Mobile will, like they did two years ago, imply that they there was no wrongdoing on their part: but 47 U.S. It's also BS marketing-speak to get around what really matters here, the fact that CPNI ( Customer Proprietary Network Information) was breached. This post will be updated if more information becomes available. Currently no word on if or when T-Mobile will offer free credit monitoring as they did last time via McAfee.Affected customers will see this banner when you log into your account on the web or mobile.Other account info, such as rate plan, SOC, number of lines.Breached information potentially includes:.No financial data, logins, or social security numbers were impacted.You can view T-Mobile's information page for affected customers here: A "Bad Actor" gained access to customer information via an API. T-Mobile has shared that a data breach occurred between the dates of November 25th 2022 and January 5th 2023. r/tmoemployees: The sub for employees only Slow Data Speeds? - Read this to learn before you post! Spectrum Gateway - /u/sgteq powered T-Mobile spectrum information T-Mobile for Business issues: Reach out to Mike KatzĬare EVP: Callie Field Neville Ray /u/NevilleRayTmobile.T-Mobile's T-Force is the place to start: Tell us where you live (when necessary), and what model device you are using. Please see the new reddit layout for details on these rules (listed in the sidebar). General speedtests go in the Monday Megathreads Though many T-Mobile employees post here, these views are their own and do not represent the views of T-Mobile. This sub is not moderated by T-Mobile, but many employees post here regularly. The Un-official subreddit of the Un-carrier Please check out our FAQ and rules before posting! - Received a SMS about Account Security?
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